Copyright Policy
All information and or content provided by Mercy Ministries of Canada website is protected by copyright laws and is owned by Mercy Ministries of Canada. This information and or content includes, but is not limited to, graphics, images, photographs, audio clips, video clips, text, articles, and the Mercy Ministries logo, which is a registered trademark of Mercy Ministries International, Inc..
You may not publish, modify, copy, distribute, sell, transfer, or reproduce in any way the material on this website without prior written permission from Mercy Ministries of Canada. You may not, without the permission of Mercy Ministries of Canada, mirror or frame any material which is contained on this website. Mercy Ministries of Canada also prohibits unauthorized links to the site and reserves the right to disable any unauthorized links or frames.
This site may contain links that will let you access other websites that are not under the control of Mercy Ministries of Canada. The links are only provided as a convenience, and Mercy Ministries of Canada does not endorse any of these sites. Mercy Ministries of Canada assumes no responsibility or liability for any material that may be accessed on other websites reached through this site, nor does Mercy Ministries of Canada make any representation regarding the quality of any product or service contained at any such site. Mercy Ministries of Canada has no responsibility or liability for any material on other websites that may contain links to this site.
The unauthorized use of any of the material contained on this website may violate certain copyright laws, trademark laws, communications regulations and statutes, and laws concerning privacy and publicity.
Terms of Use
The use of the Mercy Ministries of Canada website is subject to the terms of use as defined and governed by this copyright policy, which constitutes a legal binding agreement between you and Mercy Ministries of Canada. By using this website you hereby acknowledge that you have read, understood, and are in agreement to be bound by the terms of use as defined and governed by this copyright policy.
Mercy Ministries of Canada's privacy policy covers the collection and use of personal information that may be collected by Mercy Ministries of Canada anytime you interact with Mercy Ministries of Canada, such as when you visit our website, purchase Mercy Ministries of Canada products, provide a donation, or when you call our support associates. Please take a moment to read the following and learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Mercy Ministries of Canada, and we go to great lengths to protect it.
Privacy Policy
Why we collect personal information
Why do we collect your personal information? We collect your personal information because it helps us to know you and provide you with up to date information on Mercy Ministries of Canada. In addition, your personal information helps us keep you posted on the latest events that you might like to hear about.
If you do not want Mercy Ministries of Canada to keep you up to date with our current news and events, please go to our contact info and ask to be removed from the list by sending an email to info@mercyministries.ca.
What information we collect
There are a number of situations in which your personal information may help us provide better service. For example, we may ask for your personal information when you're discussing a product or service issue on the phone with our customer service representative, making a donation, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information if you are purchasing or have previously purchased a product or have previously or are currently making a donation. We may also need to know information such as date of a purchase or donation or any information relating to a customer service issue. We collect information to gain a better understanding of our customers and thus provide more valuable and accurate service. We also collect information, such as size, for someone purchasing clothing in an effort to send the correct product. This information is for the sole purpose of sending the correct product and not intended to offend or discriminate in any way against any person. We also keep track of which books, CDs, DVDs, and other products are being sold to help us to determine how to best provide useful information to customers and to understand which parts of our website, products and services are of most interest to them.
When we disclose your information
Mercy Ministries of Canada takes your privacy very seriously. Be assured that Mercy Ministries of Canada does not sell or rent your information to others. To help us provide superior service, your personal information may be shared with legal entities within the Mercy Ministries group who will safeguard it in accordance with Mercy Ministries of Canada's privacy policy. There are also times when it may be advantageous for Mercy Ministries of Canada to make certain personal information about you available to companies that Mercy Ministries of Canada has a strategic relationship with or that perform work for Mercy Ministries of Canada to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These entities are also obligated to protect your personal information in accordance with Mercy Ministries of Canada policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Mercy Ministries of Canada website.
At times Mercy Ministries of Canada may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Mercy Ministries of Canada takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of your personal information
Mercy Ministries of Canada has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up-to-date by contacting our customer service representative.
Other technologies
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Mercy Ministries of Canada will not use the information collected to market directly to that person.
In some of our email messages we use a "click-through URL" linked to content on the Mercy Ministries of Canada website. When a customer clicks one of these URLs, they pass through our email services web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications.
In addition we use analytics - to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Our ministry-wide commitment to your privacy
Mercy Ministries of Canada takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Mercy Ministries of Canada employees and strictly enforce privacy safeguards within the ministry. In addition, Mercy Ministries of Canada supports industry initiatives - such as the Online Privacy Alliance and TRUSTe - to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.
Mercy Ministries of Canada's website has links to the sites of other companies. Mercy Ministries of Canada is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy questions
If you have questions or concerns about Mercy Ministries of Canada's Customer Privacy Policy or data processing, please contact us by going to our contact webpage. We will respond to your inquiry within 30 days.
If you do not want Mercy Ministries of Canada to keep you up to date with Mercy Ministries of Canada news, updates and the latest information on products and services, please contact us by going to our contact webpage. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Mercy Ministries of Canada may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.